- Brightt Solutions LLC
Effective Date: July 15, 2026
Brightt Solutions LLC (“Brightt Solutions,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website www.brighttsolutions.com (the “Website”), request quotes, book transportation services, or otherwise interact with us.
By using the Website or our services, you consent to the practices described in this Privacy Policy.
- Information We Collect
1.1 Personal Information You Provide
We collect personal information that you voluntarily provide when:
Requesting a Quote or Booking Services:
Name, company name, email address, phone number, shipping addresses, freight details, billing information, and special instructions.
Contact Forms:
Name, email, phone, message content, and company details.
Account Registration (if implemented):
Username, password, billing address, and preferences.
Comments (if enabled):
Name, email address, website URL, comment content, IP address, and browser user agent string for spam detection.
1.2 Automatically Collected Information
When you visit the Website, we may automatically collect:
Technical Data:
IP address, browser type/version, operating system, device type, pages visited, time spent on pages, and referring/exit pages.
Usage Data:
Clickstream data, search terms, and interaction patterns.
Cookies and Tracking Technologies:
See Section 5 below.
1.3 Information from Third Parties
Load boards, brokers, or shipping platforms when you book through third-party services.
Payment processors for billing verification.
Public records or credit agencies for account approval.
2. How We Use Your Information
We use personal information for legitimate business purposes, including:
Service Delivery: Processing quotes, booking shipments, coordinating transportation, providing tracking updates, and issuing invoices.
Communication: Responding to inquiries, sending service confirmations, billing notifications, and operational updates.
Website Functionality: Enabling comments, login sessions, form submissions, and personalized user experience.
Marketing: Sending promotional materials (with opt-out option) about our services, expansions, or industry updates.
Compliance and Security: Preventing fraud, verifying identity, complying with FMCSA/DOT regulations, and maintaining service quality.
Analytics: Improving Website performance, understanding user behavior, and optimizing services.
2.1 Legal Basis for Processing (If Applicable)
Depending on your jurisdiction, we may process personal data under the following legal bases:
Consent: When you voluntarily provide information or opt into marketing.
Contract Performance: When processing is necessary to provide transportation services or fulfill a booking.
Legitimate Interest: Improving operations, preventing fraud, and ensuring service quality.
Legal Obligation: Compliance with FMCSA, DOT, tax, and recordkeeping requirements.
3. How We Share Your Information
We do not sell your personal information. We may share data with:
Service Providers: Dispatch software, GPS tracking systems, payment processors, email services, and hosting providers acting on our behalf.
Transportation Partners: Subcontractors, brokers, or other carriers when coordinating OTR shipments.
Legal Authorities: When required by law, regulation, court order, or government authority (FMCSA, DOT, law enforcement).
Business Transfers: In connection with a merger, acquisition, or sale of assets.
4. Data Retention
Service Data: Quote requests, booking details, and shipment records retained for 7 years per federal transportation regulations.
Comments: Retained indefinitely for spam detection and moderation.
Technical Logs: Retained for 12 months.
Marketing Contacts: Retained until opt-out request or 2 years of inactivity.
5. Cookies and Tracking Technologies
5.1 Cookie Types
Essential Cookies: Required for Website functionality (login, forms, security).
Analytics Cookies: Google Analytics or similar for traffic analysis (anonymized).
Functional Cookies: Remember preferences, comment details (name/email opt-in).
Marketing Cookies: Third-party ads (if implemented).
5.2 Cookie Management
Most browsers allow cookie control via settings.
Opt-out available for analytics/marketing cookies.
Disabling cookies may limit Website functionality.
5.3 Third-Party Tracking
Embedded content (maps, videos, load board widgets) may set cookies or track interactions as if you visited those sites directly.
5.4 Do Not Track (DNT)
Some browsers offer a “Do Not Track” feature.
Our Website does not currently respond to DNT signals, but we respect user privacy and continue to monitor industry standards.
6. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children.
7. Your Data Rights and Choices
Depending on your location, you may have rights to:
Access: Request a copy of your personal data.
Rectification: Correct inaccurate information.
Deletion: Request removal (subject to legal retention requirements).
Opt-Out: Unsubscribe from marketing emails.
Portability: Receive data in structured format.
How to Exercise Rights:
Email: contact@brighttsolutions.com or use the contact form.
Response within 30 days.
7.1 California Privacy Rights (CCPA/CPRA)
If you are a California resident, you may have additional rights, including:
Right to know what personal information is collected and shared.
Right to request deletion of personal information.
Right to opt out of the sale or sharing of personal information (we do not sell data).
Right to non-discrimination for exercising privacy rights.
Requests may be submitted using the contact information in Section 12.
8. International Data Transfers
Brightt Solutions LLC operates primarily in the United States.
Data may be processed in the US and stored on US-based servers.
Non-US visitors acknowledge US data protection laws apply.
9. Security Measures
We implement reasonable administrative, technical, and physical safeguards including:
SSL encryption for data transmission
Access controls and employee training
Regular security audits
No system is 100% secure. You acknowledge inherent risks.
9.1 Data Breach Notification
In the event of a data breach affecting your personal information, we will:
Investigate the incident
Notify affected individuals when required by law
Take corrective measures to prevent recurrence
10. Third-Party Links
The Website may contain links to third-party sites. We are not responsible for their privacy practices.
11. Changes to This Privacy Policy
We may update this policy. Changes will be posted here with updated Effective Date.
Continued use constitutes acceptance.
12. Contact Information
Brightt Solutions LLC
Cedar Rapids, Iowa
Email: contact@brighttsolutions.com
DOT: 4426635
MC Number: 1741173
Last Updated: July 7, 2025